Bug on payment screen (when used with Edge)

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AndyMac
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Bug on payment screen (when used with Edge)

Post by AndyMac »

There seems to be a bug on the payment screen (at least for Microsoft Edge users) following the change of payment processor.
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Cherry Garcia
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Re: Bug on payment screen (when used with Edge)

Post by Cherry Garcia »

AndyMac,

Thanks for reporting this. We will be looking at this issue.
UnbalancedBeats
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Re: Bug on payment screen (when used with Edge)

Post by UnbalancedBeats »

Same here with Firefox 65.0.1, in my case happens when clicking on the "shopping cart". When using the "add" or "buy" button at https://store.cherryaudio.com/ this issue would not happen.
Cherry Garcia
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Re: Bug on payment screen (when used with Edge)

Post by Cherry Garcia »

Here is our current browser support:

Chrome latest
Firefox latest
Internet Explorer 8+
Safari 7+

Can you use one of these browsers?
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AndyMac
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Re: Bug on payment screen (when used with Edge)

Post by AndyMac »

On another Windows 10 PC, I can use IE 11, but on my main music PC (Windows 10) I have deliberately removed any other browsers, including IE, for security and to keep the machine as clean as possible. Can used this as a workaround for now.
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DarkStar
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Re: Bug on payment screen (when used with Edge)

Post by DarkStar »

Just for info: works here, on Windows 7 SP1 with Firefox 54.0.
DarkStar ... interesting, if true. // Inspired by ...
Cherry Garcia
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Re: Bug on payment screen (when used with Edge)

Post by Cherry Garcia »

Also, we now have an integrated shopping cart in version 1.3.3. If you have a browser that is not behaving, temporarily use another browser and make sure to save your payment information (if you want). We do not store your credit card or paypal information. We simply have a reference ID which our payment processor Braintree uses. Braintree is owned by Paypal. From then on, you can purchase directly from Voltage Modular.
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