Unable to visit store

For issues related to the Cherry Audio store and the Sync product management application
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michaelmilleralaska
Posts: 2
Joined: Tue Jun 18, 2024 6:37 am

Unable to visit store

Post by michaelmilleralaska »

Hello, I recently purchased some of your products via humble bundle but cannot seem to get to the store to redeem them due to a 502 error. Is this already a known issue?
fulvia
Posts: 6
Joined: Thu Apr 21, 2022 5:24 pm

Re: Unable to visit store

Post by fulvia »

I too cannot enter the store or login...
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seal58
Posts: 377
Joined: Fri Jul 12, 2019 5:28 pm
Location: Rostock, Germany
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Re: Unable to visit store

Post by seal58 »

Yes, CA server seems to be down. Developer dashboard disappeared too.
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huggermugger
Posts: 381
Joined: Tue Jun 29, 2021 6:42 pm

Re: Unable to visit store

Post by huggermugger »

They just released R13. I wouldn't count on their servers being 100% at this time.
ColinP
Posts: 1000
Joined: Mon Aug 03, 2020 7:46 pm

Re: Unable to visit store

Post by ColinP »

huggermugger wrote: Tue Jun 18, 2024 1:47 pm They just released R13. I wouldn't count on their servers being 100% at this time.
I'm curious, is there some connnection between Reason Studios (formerly Propellerhead Software) in Sweden and Cherry Audio in California?
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huggermugger
Posts: 381
Joined: Tue Jun 29, 2021 6:42 pm

Re: Unable to visit store

Post by huggermugger »

ColinP wrote: Tue Jun 18, 2024 2:48 pm
huggermugger wrote: Tue Jun 18, 2024 1:47 pm They just released R13. I wouldn't count on their servers being 100% at this time.
I'm curious, is there some connnection between Reason Studios (formerly Propellerhead Software) in Sweden and Cherry Audio in California?
AHAHAHA, I would say this is a senior's moment, but it's happening so often these days, I think senility is setting in.
michaelmilleralaska
Posts: 2
Joined: Tue Jun 18, 2024 6:37 am

Re: Unable to visit store

Post by michaelmilleralaska »

Looks like it is fixed. looking forward to learning this!
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