Hi All,
I am working in the Module Designer (v.2.0.17). When I click on Background & select the Clear button, so I can try a new design, the first image will not clear. Have tried several ways to persuade MD to load up a new image - without success so far.
Is this fixable?
I would be very grateful for any help or insight into this very annoying situation.
Many thanks Guys.
Background clearing fault.
Background clearing fault.
iMac 27/Catalina/3.5 GBh Intel Core i7/16 GB Ram/3 TB HD
The masculine includes the feminine (Guys)
Google: 'JackOats' to see my Soundcloud page, 'Brian Watterson - Vimeo' for my Videos.
The masculine includes the feminine (Guys)
Google: 'JackOats' to see my Soundcloud page, 'Brian Watterson - Vimeo' for my Videos.
- cherryaudio Greg
- Site Admin
- Posts: 854
- Joined: Wed Aug 29, 2018 5:06 pm
Re: Background clearing fault.
Hi,
The devs aren't able to reproduce this issue. Does this happen with any background image, or just certain ones?
Greg
The devs aren't able to reproduce this issue. Does this happen with any background image, or just certain ones?
Greg
Re: Background clearing fault.
Hi Greg,
Just can't replace the first image I use with another, second image.
Well, no it doesn't discriminate. It happens with every background I try.Does this happen with any background image, or just certain ones?
Just can't replace the first image I use with another, second image.
iMac 27/Catalina/3.5 GBh Intel Core i7/16 GB Ram/3 TB HD
The masculine includes the feminine (Guys)
Google: 'JackOats' to see my Soundcloud page, 'Brian Watterson - Vimeo' for my Videos.
The masculine includes the feminine (Guys)
Google: 'JackOats' to see my Soundcloud page, 'Brian Watterson - Vimeo' for my Videos.
-
- Posts: 49
- Joined: Sun Aug 25, 2019 10:26 am
Re: Background clearing fault.
I am getting the same behaviour in one of my modules (with existing controls populated). I have raised a support ticket with Repro steps and the affected module for this issue.
-
- Posts: 49
- Joined: Sun Aug 25, 2019 10:26 am
Re: Background clearing fault.
By some fluke, found a workaround for my issue. (Have updated the support ticket also).
It looks like VMD creates a standard image if you only have a high-res image selected.
If you load a new High Res image background, press "Clear" on the Standard Resolution to recalculate the Standard Image to the new High-res image layout.
--
In my case, I had an module background image setup by selecting the "High Resolution" image file with no Standard Resolution file selected.
When I updated the High-res file to a new image, the module did not reflect the change.
It turns out, if you load a new high-res file as a background, you have to click the "Clear" button to refresh the Stadandard image. The background should then correctly display in the module.
(at default view, I would assume that the auto-calculated Standard Res file is used to display and as it's not cleared or updated when a new High-Res image is loaded, will continue to display the old image).
It looks like VMD creates a standard image if you only have a high-res image selected.
If you load a new High Res image background, press "Clear" on the Standard Resolution to recalculate the Standard Image to the new High-res image layout.
--
In my case, I had an module background image setup by selecting the "High Resolution" image file with no Standard Resolution file selected.
When I updated the High-res file to a new image, the module did not reflect the change.
It turns out, if you load a new high-res file as a background, you have to click the "Clear" button to refresh the Stadandard image. The background should then correctly display in the module.
(at default view, I would assume that the auto-calculated Standard Res file is used to display and as it's not cleared or updated when a new High-Res image is loaded, will continue to display the old image).