Having to login each time I load an instance of CA

For issues related to the Cherry Audio store and the Sync product management application
Post Reply
rexbrewer
Posts: 2
Joined: Wed Oct 06, 2021 3:17 pm

Having to login each time I load an instance of CA

Post by rexbrewer »

So everytime I want to load an instance of a CA plugin in either Reason 12 or Ableton Live 10, I keep having to login as if it's my first time using the product. These are the errors I am getting.
I've tried troubleshooting this myself but nothing I am doing is working and I am not on an older mac but a newer one with Catalina. Everything worked fine until I installed Stardust. Dont know if that has anything to do with it but I have no clue.

Anyone else having this issue?

Then also when I login each time I reach my max logins lol.
Attachments
Screen Shot 2021-10-05 at 10.39.39 PM.png
Screen Shot 2021-10-05 at 10.39.39 PM.png (105.72 KiB) Viewed 2108 times
Screen Shot 2021-10-06 at 8.15.36 AM.png
Screen Shot 2021-10-06 at 8.15.36 AM.png (117.58 KiB) Viewed 2108 times
Screen Shot 2021-10-05 at 10.18.37 PM.png
Screen Shot 2021-10-05 at 10.18.37 PM.png (80.45 KiB) Viewed 2108 times
User avatar
cherryaudio Greg
Site Admin
Posts: 854
Joined: Wed Aug 29, 2018 5:06 pm

Re: Having to login each time I load an instance of CA

Post by cherryaudio Greg »

Hi,

I'll reply to your email.

Greg
rexbrewer
Posts: 2
Joined: Wed Oct 06, 2021 3:17 pm

Re: Having to login each time I load an instance of CA

Post by rexbrewer »

Thank you Greg!
User avatar
cherryaudio Greg
Site Admin
Posts: 854
Joined: Wed Aug 29, 2018 5:06 pm

Re: Having to login each time I load an instance of CA

Post by cherryaudio Greg »

Hi,

You're welcome. This is an uncommon issue that should be fixed in the upcoming updates for the synths.

Greg
User avatar
cherryaudio Greg
Site Admin
Posts: 854
Joined: Wed Aug 29, 2018 5:06 pm

Re: Having to login each time I load an instance of CA

Post by cherryaudio Greg »

The update for Memorymode and the other instrument synths has been released. Check for updates to get it.

NOTE: if you find yourself having to log in all the time, or unable to log in, be sure to update all of your plugins to the latest version.
Post Reply

Return to “Cherry Audio Store”