Cherry Audio Forums

Does Cherry Audio require the computer name/device name (windows 10) to remain the same as it was, for the original purchases? Is that name now required and tied to the licenses??? Can I change it on my cherry audio account and system?

it does ... sigh! I will assume then, I need to delete the old device names, then re-add new for it to work properly. I had gone back to the old name, and funny thing . . . it worked.

I am so glad the app warned you the reason for the odd behavior, i.e. all your stuff is gone!!! . . . we could not have a simple dialogue box when you open VM "your device name changed, you need to ....", you obvs know it has changed! ... its ok CA, I figured it out

..by removing the devices under my account, the program re-populated/authenticated

...if you decide to change your computer name, log into you account first and remove the old information

Fine that you could find out the solution and let us know it.
Have fun with VM.

Hi,

Yes, thanks for taking the time to come back and post the solution you found!

Greg