Cherry Audio Forums

Looks like the download gets stuck; what could be the cause?

23:23:23.197 Prepare Modules For Download => https://store.cherryaudio.com/api/produ ... rver_api=2
23:23:23.198 Catalog:actionListenerCallback -> user_getStoreView_success
23:23:23.292 Catalog:actionListenerCallback -> preparing_Modules_
23:23:23.293 Catalog:actionListenerCallback -> user_getStoreView_success
23:23:24.241 Catalog:actionListenerCallback -> done
23:23:24.273 Catalog:actionListenerCallback -> user_getStoreView_success
23:23:24.274 Catalog:actionListenerCallback -> cart_contents
23:23:24.274 Catalog:actionListenerCallback -> preparing_Modules_
23:23:24.274 Catalog:actionListenerCallback -> done
23:23:24.274 Catalog:actionListenerCallback -> preparing_Modules_
23:23:24.275 Check for update: current version = 2.5.5 Server version = 2.5.5
23:23:24.275 Voltage Modular is up to date.
23:23:24.335 Catalog:actionListenerCallback -> done
23:23:24.336 Catalog:actionListenerCallback -> preparing_Modules_
23:23:24.336 Catalog:actionListenerCallback -> done
23:23:24.336 Catalog:actionListenerCallback -> preparing_Modules_
23:23:24.336 Catalog:actionListenerCallback -> done
23:23:24.337 Catalog:actionListenerCallback -> preparing_Modules_
23:23:24.337 Catalog:actionListenerCallback -> done
23:23:28.096 Catalog:actionListenerCallback -> preparing_Modules_
23:23:28.146 Prepare Modules Status Code = 200
23:23:28.147 {"status":"process started","count":223}
23:23:28.148 Started Download for file 9
23:23:29.019 Started Download for file 27
23:23:29.759 Started Download for file 51
23:23:30.423 Catalog:actionListenerCallback -> done
23:23:30.473 Product Clock Divider still preparing - delaying download for a bit.
23:23:30.474 Product Klakwerk still preparing - delaying download for a bit.
23:23:30.475 Product Transistor 808 Claves still preparing - delaying download for a bit.
23:23:31.486 Started Download for file 9
23:23:32.201 Started Download for file 27
23:23:32.918 Started Download for file 51
23:23:33.631 Product Clock Divider still preparing - delaying download for a bit.
23:23:33.632 Product Klakwerk still preparing - delaying download for a bit.
23:23:33.632 Product Transistor 808 Claves still preparing - delaying download for a bit.
23:23:34.644 Started Download for file 9
23:23:35.499 Started Download for file 27
23:23:36.189 Started Download for file 51
23:23:36.862 Product Clock Divider still preparing - delaying download for a bit.
23:23:36.864 Product Klakwerk still preparing - delaying download for a bit.
23:23:36.864 Product Transistor 808 Claves still preparing - delaying download for a bit.
23:23:37.877 Started Download for file 9
23:23:38.460 Started Download for file 27
23:23:39.256 Started Download for file 51
23:23:40.129 Product Clock Divider still preparing - delaying download for a bit.
23:23:40.130 Product Klakwerk still preparing - delaying download for a bit.
23:23:40.131 Product Transistor 808 Claves still preparing - delaying download for a bit.
23:23:41.143 Started Download for file 9
23:23:41.944 Started Download for file 27
23:23:42.739 Started Download for file 51
23:23:43.504 Product Clock Divider still preparing - delaying download for a bit.
23:23:43.505 Product Klakwerk still preparing - delaying download for a bit.
23:23:43.506 Product Transistor 808 Claves still preparing - delaying download for a bit.
23:23:44.519 Started Download for file 9
23:23:45.096 Started Download for file 27
23:23:45.712 Started Download for file 51
23:23:46.692 Product Clock Divider still preparing - delaying download for a bit.
23:23:46.693 Product Klakwerk still preparing - delaying download for a bit.
23:23:46.693 Product Transistor 808 Claves still preparing - delaying download for a bit.
23:23:47.706 Started Download for file 9
23:23:48.484 Started Download for file 27
23:23:49.089 Started Download for file 51
23:23:50.176 Product Clock Divider still preparing - delaying download for a bit.
23:23:50.183 Product Klakwerk still preparing - delaying download for a bit.
23:23:50.183 Product Transistor 808 Claves still preparing - delaying download for a bit.
23:23:51.198 Started Download for file 9
23:23:51.974 Started Download for file 27
23:23:52.674 Started Download for file 51
23:23:53.393 Product Clock Divider still preparing - delaying download for a bit.
23:23:53.394 Product Klakwerk still preparing - delaying download for a bit.
23:23:53.394 Product Transistor 808 Claves still preparing - delaying download for a bit.
23:23:54.405 Started Download for file 9
23:23:55.150 Started Download for file 27
23:23:55.752 Started Download for file 51
23:23:56.576 Product Clock Divider still preparing - delaying download for a bit.
23:23:56.587 Product Klakwerk still preparing - delaying download for a bit.
23:23:56.588 Product Transistor 808 Claves still preparing - delaying download for a bit.
23:23:57.601 Started Download for file 9
23:23:58.317 Started Download for file 27
23:23:58.929 Started Download for file 51

We identified and fixed an issue on our server that was preventing download of some modules within Voltage Modular. You should now be able to restart Voltage Modular and the downloads will work. Thanks for reporting the issue!

Thanks for the quick fix, worked