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A very high distorted buzz sound every 2 minutes

Posted: Sat Oct 21, 2023 11:01 pm
by Anita
Whenever I start a session with my new love Harmonia, a very high distorted buzz appears for around three or four seconds, as in demo versions. Is this only my problem or do others have similar experiences :?:

Here is an audio example of my most recent checking out this superb standalone synth. I`m deeply impressed...here some of my first steps with it. Within this recording the "buzz" appears twice. I finally try to intergrate it somehow...but is it possible to simply remove it instead?

https://drive.google.com/file/d/1SuZH1F ... share_link

I still love Harmonia.

On Google I found that the demo version will make white noise from time to time. But I bought the full version...:

https://drive.google.com/file/d/1uLXX9n ... sp=sharing

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The conclusion of this monologue: I`ll download the file one more time tomorrow and then see and report what has happened (or not)...:-)

Alright, I could not wait this long: I downloaded my full version one more time, and obviously the crew forgot to remove this buzz, simply a part of the 30-days-trial-restrictions.

Well, "true love tends to forget", a famous song says...:-)...me as a sampler I can live with it for 30 more days.

Please let me kindly know when you fixed the issue and have put a better version into the download-area...is that possible?

Re: A very high distorted buzz sound every 2 minutes

Posted: Sun Oct 22, 2023 6:55 pm
by UrbanCyborg
You need to report this as a bug to the support staff (https://cherryaudio.kayako.com/). This is a user forum, and there's no guarantee the right people will notice your post.

Reid

Re: A very high distorted buzz sound every 2 minutes

Posted: Mon Oct 23, 2023 12:19 am
by Anita
Thank you very much, that`s what I did.

We now found that it is necessary to be logged in to play the full version.
Second is that the source of the issue can be my own external soundcard.

:-)

Harmonia still seems to be really great :-)

Re: A very high distorted buzz sound every 2 minutes

Posted: Mon Oct 23, 2023 8:25 am
by seal58
Hi,
you have to be connected to the web only at first synth start after installation. After that the synth will work without internet connection.

But at every start it might look for available updates IF connected to the web. Probably that can be deactivated in synth's option menue.