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Unable to visit store

Posted: Tue Jun 18, 2024 6:41 am
by michaelmilleralaska
Hello, I recently purchased some of your products via humble bundle but cannot seem to get to the store to redeem them due to a 502 error. Is this already a known issue?

Re: Unable to visit store

Posted: Tue Jun 18, 2024 7:57 am
by fulvia
I too cannot enter the store or login...

Re: Unable to visit store

Posted: Tue Jun 18, 2024 11:25 am
by seal58
Yes, CA server seems to be down. Developer dashboard disappeared too.

Re: Unable to visit store

Posted: Tue Jun 18, 2024 1:47 pm
by huggermugger
They just released R13. I wouldn't count on their servers being 100% at this time.

Re: Unable to visit store

Posted: Tue Jun 18, 2024 2:48 pm
by ColinP
huggermugger wrote: Tue Jun 18, 2024 1:47 pm They just released R13. I wouldn't count on their servers being 100% at this time.
I'm curious, is there some connnection between Reason Studios (formerly Propellerhead Software) in Sweden and Cherry Audio in California?

Re: Unable to visit store

Posted: Tue Jun 18, 2024 4:52 pm
by huggermugger
ColinP wrote: Tue Jun 18, 2024 2:48 pm
huggermugger wrote: Tue Jun 18, 2024 1:47 pm They just released R13. I wouldn't count on their servers being 100% at this time.
I'm curious, is there some connnection between Reason Studios (formerly Propellerhead Software) in Sweden and Cherry Audio in California?
AHAHAHA, I would say this is a senior's moment, but it's happening so often these days, I think senility is setting in.

Re: Unable to visit store

Posted: Tue Jun 18, 2024 9:55 pm
by michaelmilleralaska
Looks like it is fixed. looking forward to learning this!