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Login Error

Posted: Mon Jul 01, 2024 8:07 am
by AmilaM
PS-20, Dreamsynth,Mercury-4,Quadra,Synthesizer Expander Module,Stardust 201 Tape Echo - All these plugins freeze when loading. Otherwise it asks me to log in to my account again. Even if I log in like that, the data in the plugin is downloaded again.
After working like that, when I open any of your's plugin again, it freezes. That means I can't open any of yours again, it crashes.
And sometimes when I open a plugin, it say 'the operating system has changed', so the login window also shows that data is being downloaded. When I log in to my account on your website, several times my computer name is there as the default login.
I am using Legit Cubes Pro latest version and Legit FL Studio Producer Edition latest version.

I've attached the log files too!

help me :(

Re: Login Error

Posted: Mon Jul 01, 2024 3:47 pm
by cherryaudio Greg
Hi,

If you haven't already done so, Sync and make sure that all your plugins are up to date. Then try logging into the standalone version of Dreamsynth. Does that work properly?

If not, please contact customer support directly: https://cherryaudio.kayako.com/conversation/new

Greg