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Modules not downloading
Posted: Wed Aug 01, 2018 10:04 am
by Hedgemunkees
Logged in and began download of modules. 15 mins later yellow status text on the bottom is saying "downloading images" but it is stuck on 0%. When I attempt to add a module it says it has not downloaded hit refresh.....where is the refresh button?
Re: Modules not downloading
Posted: Wed Aug 01, 2018 10:36 am
by Hedgemunkees
Found the Refresh button, its on the top right of the library (to the right of search).
Have hit it several times now and no luck. Rebooted program and each time I log in it downloads my modules then gets stuck on 0% trying to download images.
My computer specs are:
MacBook Pro (13-inch, Mid 2012)
2.5 GHz Intel Core i5
4 GB 1600 MHz DDR3
Intel HD Graphics 4000 1536 MB
OSX El Capitan
Re: Modules not downloading
Posted: Thu Aug 02, 2018 12:34 am
by Cherry Dan
We're not sure why you had this problem, but we're glad to hear that the issue was solved when you hit the Clear Cache button in your preferences. Please let us know if it happens again!
Thanks,
Dan
Re: Modules not downloading
Posted: Thu Aug 02, 2018 2:35 am
by Hedgemunkees
The problem is not resolved.
I hit the clear cache button to check it was functioning and it appears to be working ok. I then hit the log button above and it is not working.
Therefore the software is currently not working for me as I cannot complete the download of the modules.
Re: Modules not downloading
Posted: Thu Aug 09, 2018 3:36 pm
by Cherry Dan
Hi there,
This issue has been resolved in Voltage Modular 0.5.1. Thanks again for all your help!
Dan
Re: Modules not downloading
Posted: Sun Aug 26, 2018 9:56 am
by Hedgemunkees
new version plus our correspondence has resolved now, good work
Re: Modules not downloading
Posted: Tue Oct 22, 2024 10:21 pm
by Yearofthegoat
Hmm mine (VM 2.9.2) gets stuck on 36%.
Will try the delete cache option.
Re: Modules not downloading
Posted: Tue Oct 22, 2024 10:59 pm
by Yearofthegoat
That did it - all up to date now.