Cherry Audio Forums

Hi All,

Just wondering if anybody has experienced this module 'Blackout' situation?

The yellow text at bottom left says: 'Downloading Images' then 'Syncing with Server', but this is the way it stays - no change.

Nope, never seen anything like that. And I use VM for hours every day and even with patchy internet connections I've not encountered such a situation.

Has it fixed itself on a reboot?

If not take a look at the log file which you can find via Settings | General | Show Log Folder. It's just a text file so you can click on it to see what's going on.

If you can't fix it yourself you'll need to email the log file to CA support.

Thanks for the message Colin - Have emailed CA support.